5

I found them via a simple Google search when I purchased my 1995 318ti that had been a littleneglected. It had been taken to another BMW shop for a full over view of work but a second opinion is always good with anycar when you're looking for a shop. The reviews were positive so I gave them acall. As a woman I deal with thenormal with most shops butnot here. Professional and honest are the two top words for "my guys". I love the shop, from a quick stop by because of acrazynew sound, Adi and ornate took the time tocome out acheck, to Kelly taking me home while they had mycar for larger repairs, with each visit and anycall, they stayedconsistent and professional but more so honest. They told me and showed me exactly what was the issue and the work was top quality. They hold true to their word regarding 100% on any work they do and that piece of mind is priceless. I have since moved and am sad tonot have My Shop. When back in VA, they will be on my list to give Ted ( my 318) a once over. Thanks Kelly and team for always keeping me on the road.

5

Great place to have your older BMW serviced at! The staff is very friendly, and always available to answer questions

5

5

So glad to find this reliable Mini service this side of town! The staff were both reliable and friendly. Prices were reasonable. Getting a loaner car was the icing on the cake. I highly recommend The Shop to those Mini owners who are tired of traveling to the West End for service.

5

Friendly and professional service! My car was fixed promptly and brought to my workplace. Great job guys!

5

I'm a please customer when it comes to The Shop. I've had transmission valve body work, valve cover, timing chain cover gaskets replacement, as well as my alternator replaced. The work is excellent, and they stand by their work.

5

Knowledgeable, professional, communicative with two great dogs! ;-)

5

As always, top notch service from professionals who know what they are doing. Refreshing to work with mechanics who care about your vehicle, the customer and the way they do business. Also, as a bonus, by far the most stylish , cleanest shop in town.

5

The shop has worked on multiple vehicles of mine ranging from a bunch of 3 series from the 80s into the 2000's to my wife's X5. I have never been happier with the type of service I have received in any industry. I wish more businesses had their mentality when it came to customer service.

5

Great service, honest guys, always make sure the job is done right. Would trust them with any of my vehicles.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055