5

I found them via a simple Google search when I purchased my 1995 318ti that had been a little neglected. It had been taken to another BMW shop for a full over view of work but a second opinion is always good with any car when you're looking for a shop. The reviews were positive so I gave them a call. As a woman I deal with the normal with most shops but not here. Professional and honest are the two top words for "my guys". I love the shop, from a quick stop by because of a crazy new sound, Adi and or Nate took the time to come out a check, to Kelly taking me home while they had my car for larger repairs, with each visit and any call, they stayed consistent and professional but more so honest. They told me and showed me exactly what was the issue and the work was top quality. They hold true to their word regarding 100% on any work they do and that piece of mind is priceless. I have since moved and am sad to not have My Shop. When back in VA, they will be on my list to give Ted ( my 318) a once over. Thanks Kelly and team for always keeping me on the road. D

5

These guys are professional and super thorough with a lovely lack of pretense that seems to permeate the BMWsphere. I would rather have a perm than take my MINI elsewhere.

5

The shop has worked on multiple vehicles of mine ranging from a bunch of 3 series from the 80s into the 2000's to my wife's X5. I havenever been happier with the type of service I have received in any industry. I wish more businesses had their mentality when itcame tocustomer service.

5

Friendly and professional service! Mycar was fixed promptly and brought to my workplace. Great job guys!

5

5

The personnel are very professional andcourteous, as well as very knowledgeable about the mechanical aspects of my vehicle. They only repair what is reallyneeded and give you a heads up of what service you mightneed in the future. .vehicle is thoroughlyclean after the services are performed.

5

I have been to The shop multiple times for multiple reasons. The employee staff there is very nice and effective at what they do. Every time I've gone there I've never had to wait a day later for my car to be ready. They have very good welding skills as for I have never seen a better and more solid looking weld. I would highly reccomend The shop to anybody looking for and sort of add-ons to your car or repair.

5

The personnel are very professional and courteous, as well as very knowledgeable about the mechanical aspects of my vehicle. They only repair what is really needed and give you a heads up of what service you might need in the future. .vehicle is thoroughly clean after the services are performed.

5

I found them via a simple Google search when I purchased my 1995 318ti that had been a littleneglected. It had been taken to another BMW shop for a full over view of work but a second opinion is always good with anycar when you're looking for a shop. The reviews were positive so I gave them acall. As a woman I deal with thenormal with most shops butnot here. Professional and honest are the two top words for "my guys". I love the shop, from a quick stop by because of acrazynew sound, Adi and ornate took the time tocome out acheck, to Kelly taking me home while they had mycar for larger repairs, with each visit and anycall, they stayedconsistent and professional but more so honest. They told me and showed me exactly what was the issue and the work was top quality. They hold true to their word regarding 100% on any work they do and that piece of mind is priceless. I have since moved and am sad tonot have My Shop. When back in VA, they will be on my list to give Ted ( my 318) a once over. Thanks Kelly and team for always keeping me on the road.

5

Great place to have your older BMW serviced at! The staff is very friendly, and always available to answer questions

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055