When it comes to BMW, MINI, and Mercedes-Benz auto repair, The Shop VA is your single-source automotive solution in Richmond, North Chesterfield, and Midlothian. Our factory-trained and Certified Master auto mechanics are auto technicians and experts at everything BMW, MINI, and Mercedes-Benz, and keep reading to see why.
At the Shop VA, we specialize only in BMW, MINI, and Mercedes-Benz auto repair. That means you get top-quality, factory-level auto repair and service performed by auto mechanics who work solely on your vehicle’s make and model. We’d rather be experts on BMW, MINI, and Mercedes-Benz, than mediocre on every other type of vehicle.
We’re not like many dealerships around Richmond, North Chesterfield, and Midlothian that work to get you out of warranty so they can sell you another car. Everyone at The Shop VA wants you to get the most from the vehicle you have -- at least 200,000 miles. That’s why we strongly recommend regular maintenance. We know that timely, ongoing maintenance can prevent costly breakdowns and prolong the life of your car. So, after inspecting your vehicle, we’ll work with you to create a sound maintenance plan based upon your specific circumstances.
At The Shop VA, our goal is to build long-term relationships based on honesty, integrity, and trust. With that in mind, we complete every repair promptly using high-quality factory-level parts and back our work with a three-year/36,000-mile warranty on parts and labor. We also make it our business to do more than fixing your immediate problem, as our highly-skilled auto mechanics perform complementary safety inspections on every vehicle that comes in our shop.
To make your experience as pain-free as possible, we provide shuttle service and loaner vehicles. We also offer towing services but after our exceptional auto mechanics take care of your car; we don’t think you will need them.
Outstanding BMW, MINI, and Mercedes-Benz auto repair and fantastic customer service -- that’s what you’ll find at The Shop VA. But don’t take our word for it. Here’s a recent review from one of our many satisfied customers:
“I've got an older 5 series that my wife drives, and she had been complaining about a transmission light and some grinding in the rear end for a while. Finally I decided to get it looked at. I found The Shop because of their signage on Midlothian turnpike. They were able to get my car in the next day and quickly diagnosed the issue for me. I spoke with Kelly, who broke down the costs and explained them very clearly. I felt comfortable with them working on my car and didn't feel like I was being taken advantage of. By the end of the day, the car was ready! No issues, and they even cleaned it up for me. I am very pleased with the customer service and work they did. I will definitely bring my wife’s car back and any other BMW we buy down the road. A+ Guys.” -- William N.