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Loaner cars Available

Courtesy Shuttle Available

Towing Service Available

36 Months/36K Miles Warranty

OUR
TESTIMONIALS

Excellent, professional, timely service! Kelly was wonderful, explained the work needed. It was my second visit and Kelly and his team were friendly and gracious- I really needed gracious lately. Oh, and by the way, they washed my car that had easily 3-4 months of dirt build - up which included rims and armor all on the tires!!!!! My old mechanic of five years, three cars, and thousands of dollars in repairs never, ever washed my car. Thank you Kelly, I am a customer for life!
Phyllis Crum
5
Kelly and his team do an amazing job. The work is outstanding and FAST. I have taken my 96' e36 in to them for major and minor work. Prices and work are fair and honest. I will never go to another dealer or shop after coming here. If you have a passion for driving a well maintained BMW, take it to them. They will treat you right.
Brandon Leary
5
These folks do a great job. They are now my primary service shop for my older but wonderful BMW Z3. They do what they promised, things always run great after they service it, it's ready when they say so, and if they need to honor a warranty, they do it without question. I feel like it's a really personal experience dealing with them and they care about my car as much as I do.
Worth Whitfield
5
The Shop is a great euro auto mechanic shop for anyone looking to service their BMW'S. Kellys and his staff are very helpful, professional, and their pricing are by far the best and honest in the Richmond area.
John Gerena
5
Inspection and oil change - routine, right? The staff at The Shop go above and beyond to make sure our 20 year old SL 500 is in the best shape possible. Without pressure they suggest maintenance issues and solutions. They perform the work and deliver a clean car that we can be confident will continue to carry us down the road. Thanks guys we’ll be customers for a long time!
Frank Strickler
5
My go to shop for my Mercedes maintenance. Very friendly, reliable and trustworthy service.
Kim Vogel
5
The people at The Shop are true gentlemen. It was so nice to have my axles replaced. It's the noise you don't hear that is the nicest. As a 30 year old daily driver, my E28 needs kind love and attention. Which it received from the folks at the Shop. Thank you so much!
wobbly
5
“The guys did great work! Took care of me and my car...treated us like long time friends...Finally someone that cares about my car as much as I do! I will be using TheShop exclusively for all future services.”
Ryan Stan
5
Superior service. Experienced Staff. I'm a customer for life.
Mark Edmond
5
The shop has proved to be everything you want in a partner, consultative enthusiasts who take a long term view of the customer .
Glenn Dubiel
5
The team at "The Shop" have treated us very well since moving to Virginia from Iowa. It is comforting to know that the pros at The Shop take the time and make the effort to discover what the issue is and fix it right the first time. When the BMW needs attention we will always take it to The Shop. Susan Long and Thomas Neuhaus
Tom Neuhaus
5
Brought my girlfriends mini in last week after getting an appraisal from the mini dealership in the west end. Not only were the guys at The Shop professional, they were honest. I paid to have the spark plugs changed out and do a standard oil change- the mini dealer wanted to flush my radiator, recharge the A/C and change the spark plugs. Ridiculous. Big thanks to The Shop for keeping it real!!
Mike Mistal
5
I found The Shop when I was having bad experience with other shops inexperience with Mini Cooper. I live in NOVA and drove down for this Appointment. It was the best service ever. I had to wait for my daughter to pick me up so one of the guys went and got me coffee. AWESOME!! I recommend them completely . Everyone was very friendly and knowledgeable .
Cindy Glynn
5
Adi and the guys at The Shop are great! They are knowledgeable and the prices are fair. I definitely trust them with my BMW. They are easy to deal with and are hassle free.
Dara Moeun
5
The shop is a wonderful place to go thay are very courteous and helpful to help you understand what's going on with your car and they fix it and then you get a 3-year warranty. Very honest is only place I take my BMW.
Ronald A Johnson
5
I have brought my car to The Shop on multiple occasions such as oil changes and fluid leaks. Each visit, the staff has been extremely helpful, friendly and quick. Coming from someone who doesn't know much about cars, they always do a great job explaining the situation and educating me on what the next step needs to be! I 100% trust the shop - would highly recommend. Love this place!
Bree A.
5
I am well pleased at the professionalism that was displayed by this auto shop. I received speedy service along with the break down of what had to be addressed on my car. Financial burden is always on everyones mind no matter what bracket we find ourselves..so being upfront and honest is key to keeping my business. THE SHOP has done just that...my wife and I finally found a place that cares about my safety when Im in my vehicle. Great Service guys..thank you sooo much!!!!
Carlton Richardson
5
Have had a great experience every time I've brought a car to The Shop! Customer service is fantastic and the staff is all extremely well educated but can also explain the information to you. Prices are fair for really well done work. Super happy with the experience and will definitely be going back.
Edmund Cornman
5

the shop

When it comes to BMW, MINI, and Mercedes-Benz auto repair, The Shop VA is your single-source automotive solution in Richmond, North Chesterfield, and Midlothian. Our factory-trained and Certified Master auto mechanics are auto technicians and experts at everything BMW, MINI, and Mercedes-Benz, and keep reading to see why.

At the Shop VA, we specialize only in BMW, MINI, and Mercedes-Benz auto repair. That means you get top-quality, factory-level auto repair and service performed by auto mechanics who work solely on your vehicle’s make and model. We’d rather be experts on BMW, MINI, and Mercedes-Benz, than mediocre on every other type of vehicle.

We’re not like many dealerships around Richmond, North Chesterfield, and Midlothian that work to get you out of warranty so they can sell you another car. Everyone at The Shop VA wants you to get the most from the vehicle you have -- at least 200,000 miles. That’s why we strongly recommend regular maintenance. We know that timely, ongoing maintenance can prevent costly breakdowns and prolong the life of your car. So, after inspecting your vehicle, we’ll work with you to create a sound maintenance plan based upon your specific circumstances.

At The Shop VA, our goal is to build long-term relationships based on honesty, integrity, and trust. With that in mind, we complete every repair promptly using high-quality factory-level parts and back our work with a three-year/36,000-mile warranty on parts and labor. We also make it our business to do more than fixing your immediate problem, as our highly-skilled auto mechanics perform complementary safety inspections on every vehicle that comes in our shop.

To make your experience as pain-free as possible, we provide shuttle service and loaner vehicles. We also offer towing services but after our exceptional auto mechanics take care of your car; we don’t think you will need them.

Outstanding BMW, MINI, and Mercedes-Benz auto repair and fantastic customer service -- that’s what you’ll find at The Shop VA. But don’t take our word for it. Here’s a recent review from one of our many satisfied customers:

“I've got an older 5 series that my wife drives, and she had been complaining about a transmission light and some grinding in the rear end for a while. Finally I decided to get it looked at. I found The Shop because of their signage on Midlothian turnpike. They were able to get my car in the next day and quickly diagnosed the issue for me. I spoke with Kelly, who broke down the costs and explained them very clearly. I felt comfortable with them working on my car and didn't feel like I was being taken advantage of. By the end of the day, the car was ready! No issues, and they even cleaned it up for me. I am very pleased with the customer service and work they did. I will definitely bring my wife’s car back and any other BMW we buy down the road. A+ Guys.” -- William N.

Call The Shop VA if you have questions regarding your BMW, Mini Cooper or Mercedes-Benz or schedule an appointment online. You’ll find us at 8300-A Midlothian Tnpk.,in Richmond, VA 23235, near North Chesterfield and Midlothian. We look forward to taking care of you, your BMW, MINI, or Mercedes-Benz and all your auto repair needs.

bosch card

We Accept
Bosch Credit Cards

We provide routine and mileage based services for BMW, MINI, and Mercedes-Benz as recommended by the manufacturer. We also excel in…

Diagnostics - Programming - Engine Repair
Transmission Repair - Brakes - A/C and Heating Systems
Suspension - Electrical Systems - Tires - Entertainment and body modules

Make an Appointment Online

 
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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