5

"Great experience. My 1996 Z3 is like a new car!"

5

It’s always hard to find a place that is going to be honest about the repairsneeded (ornotneeded) on your vehicle. Beingnew-ish to the area I didn’t know who to take it to but upon doing some research and talking with other BMW owners, they gave The Shop a great recommendation. I used to take mycar to the BMW dealership but I always felt taken advantage of or that Ineeded to eat rice and beans for thenext month after paying them for the repairs. So finally, I gave this place a shot and was AMAZED at how great of a job they had done. I wasn’t pushed to make 10 other “recommended repairs”, they treat theirclients as if they’ve been working on thecars for the last 20 years, and are great atcommunicating and following up. I have recommended them to people in myneighborhood that have vehicles, The Shop iscertified to work on. Thank you guys for all that you do and for making me feelconfident about my vehicle being safe and takencare of.

5

This place is amazing ! Best service i have ever recieved.highly recommend the shop!

5

I have always taken my Z4 to The Shop, and have found the service to be excellent at a fair price. The main reason I have been a loyal customer is because I have complete trust in Kelly Shelton and his colleagues at The Shop---I know they are going to take care of my car and, unlike the BMW dealers , will not try to sell me things I don't need---it is a pleasure to do business with them.

5

Best experience I ever had was with The Shop. They are the only ones who will touch my BMW. Taking my Mercedes by there as well. Trust me on this. Thank me later.

5

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5

My experience with the team at The Shop was great. Everyone was professional and was prompt on getting the answers to my problem. Thanks to Adi,noah and Kelly

5

Excellent customer service, very knowledgeable, very transparent about repair priorities, and best pricescompared to BMW dealership. It is hard to find places that won't scam or overcharge you. Glad I found a reliable shop that Ican trust.

5

Excellent customer service, very knowledgeable, very transparent about repair priorities, and best prices compared to BMW dealership. It is hard to find places that won't scam or overcharge you. Glad I found a reliable shop that I can trust.

5

Kelly, Adi and their service staff continues to service my X5 with meticulous workmanship, a value warranty on all parts and workmanship, and an impeccable customer service rarely seen in today's automotive repair field. Thanks guys!

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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