Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

Very professional staff, reasonable prices for repairs.

5

5

I have two Mercedes and I was an old customer of the dealerships. Once The Shop opened i immediately used them. I will never go back to the dealerships. I am criticizing the dealership but in reality The Shop simply out does them in customer service. They far exceeded my expectations. I just picked up my car for it’s latest service and they could have not been more helpful and communicated professionally. They earn your business unlike the dealerships. Try them once. You will never go back.

5

The team at the The Shop is dependable, communicates the repairs well and takes great care of their customers. I highly recommend them for your BMW repairs.

5

Had a PPI, compression test, cooling system overhaul (fan clutch, water pump, upper/lower rad hoses, T-stat/T-stat housing) and oil change done. I live in Dallas and was looking to buy a car in Richmond, worked with the Shop VA from a distance in preparation to drive the car home. These guys scrambled to get parts in and installed before I arrived in Richmond, and hit the deadline. Went above and beyond to help get temp plates on the car and even shined the tires so it looked great when I got there. Prices are fair, excellent work, and listen to your goals to understand what you really need to have done. Would give them more stars if I could.

5

These guys...These guys at The Shop VA, what can I tell you? Do you have a German made car that has problems?then take it here, they will fix your car to just like new, hell who knows maybe better than new. Is it German? Is it broke? Take it here, you'll be glad you did... Oh, did I mention they also work on Mini Coopers, if that is your thing, they can fix you up with that.. Just go, you won't be disappointed.

5

Very friendly, professional shop for BMW service and repairs. Excellent customer service.

5

5

I came in for a check engine light. Even though they where busy the shop manager James was able to fit me in. Once they found the problems, I got a text and call about the issues. I dropped the car of Friday morning and they had the parts on order that afternoon to be delivered on Monday. My car was ready Tuesday afternoon. James and his team are very knowledgeable about BMW’s. I will take my car there for regular maintenance and performance upgrades. They sanitized my car and key before giving back to me.

5

Very nice and clean shop, and looks extremely professional. Great staff and very fast repair service

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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