The team at "The Shop" have treated us very well since moving to Virginia from Iowa. It is comforting to know that the pros at The Shop take the time and make the effort to discover what the issue is and fix it right the first time. When the BMW needs attention we will always take it to The Shop. Susan Long and Thomas Neuhaus
My Mercedes-Benz suddenly had no power steering and began overheating. The shop diagnosed the problem and fixed it!
These guys are professional and super thorough with a lovely lack of pretense that seems to permeate the BMWsphere. I would rather have a perm than take my MINI elsewhere
Great customer service and they are experts!
I was kept informed and my vehicle was ready on time, fixedcorrectly, washed, and they even removed a stain from my rim. Great experience.
The Shop is a great euro auto mechanic shop for anyone looking to service their BMW'S. Kellys and his staff are very helpful, professional, and their pricing are by far the best and honest in the Richmond area.
Really great service for my MINI! Adi was friendly, professional, and helpful, patiently answering all my many questions and waiting for me to look the repairs up before I approved them, assisting with logistics as well. Highly recommended!
I was kept informed and my vehicle was ready on time, fixed correctly, washed, and they even removed a stain from my rim. Great experience.