Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I recently took my 2011 335i to The Shop for diagnosis of a suspected oil leak, a hard start condition, and for a quick AC recharge. Whether you are an "enthusiast" who loves to get into the "nuts and bolts" of car care, or someone who cares very much about their car but simply wants to receive excellent customer and automotive service, The Shop is the place! From drop off, loaner pick up, to detailed app based report of findings and observations (with great pics) for each item on the car. From start to finish, you can tell these guys love what they do, take huge pride in their work, and above all take care of their customers. Excellent work!

5

I never leave reviews but The Shop is a difference kind of automotive repair shop. I don’t like to even call it a repair shop. They are meticulous, communicative and creative. Their work on my BMW M6 has made it a better car and they have provided me with multiple ways to make it better. They are a pleasure to work with and they have made owning my car a MUCH more pleasant experience. To me that goes beyond “repair” shop. They are THE place to take your BMW, Mini, or MB when you want it better than new. This is a follow-up to the above. These guys just keep getting better and better. Meticulous is the best way to describe their service. My car has 50K on it and these guys make it feel and drive better every time it gets serviced. I drive 75 miles each way to have these guys do my service and every time I am impressed with their attention to detail and thoughtful care that my car receives. Their pricing is very fair and their communication is top notch. Customer for life. In fact, their service of BMW, MB or Mini will prevent me from buying any other car brand than these three. They are that good.

Wow Marc, thank you so much! We really love hearing you're happy with the service and experience with us!

- The Shop VA
5

I just purchased an older BMW Z4 and wanted to establish a good shop to help with maintenance. I couldn't have been more pleased with The Shop. They gave my Z4 a complete physical examination with a comprehensive report prioritizing the maintenance needed. They took care of my immediate problems and returned a perfect driver to this happy camper. It know looks and drives like a brand new car. Every one of folks at The Shop is a professional. I would not hesitate to recommend The Shop to anyone. Thank you Gentlemen.

5

They keep you updated at all times by text and email. I would go back.

5

Professional, efficient, and knowledgeable

5

Extremely prompt and communicative. These folks had a detailed report in less than 3hrs of dropping the vehicle off for service. Very detailed information from the recommended work by the technicians and a fair, upfront price that didn’t change.

5

Kelly and his team are hands down the best in the business. Customer service and quality of work cannot be matched!

5

Since I discovered The Shop, I’ve gone nowhere else. They handle our BMW & Mercedes for all tasks large and small very professionally. They stay with a problem until solved. Every person knows cars & explains everything fully.

5

Being new to the area and not really wanting to do business with the local dealer it was nice to find a private shop that does dealer quality work without paying the dealer price thanks for a great experience

5

These guys are fantastic I spoke with Adi over the phone and explained my concerns for my vehicle and he took care of everything. I had the car back the same day even during the crisis. Even with the speed of the work they went above and beyond to make sure my vehicle was safe and that their work would last. Highly recommend and they're my go to shop moving forward 😁.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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