Your German Car Specialists

Mercedes - Audi - Mini Cooper - BMW - Sprinter

cars in the header

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I was impressed with the technology/professionalism and the use of the loaner I’ve played Russian Roulette with loaners at the dealerships in RVA what do I mean by Russian Roulette? Sometime U get a loaner sometime you can’t and one dealership U can’t wait while the car is being repaired. Just the opposite with “The Shop” I’m retired military I have MANY friends at Ft Lee, Va. who have European autos I will be recommending “The Shop”

5

I have been going to the shop for 5+ years for all my cars needs. They have an awesome team that always goes above and beyond to take care of my needs. I highly recommend going to The Shop.

5

Service was speedy, professional, and transparent. I’ve never had this experience with mechanics. Their location was also clean, sleek, and welcoming. I am a first time BMW owner, and this was my first time at the The Shop. I made an appointment online and dropped my car off the next morning. It was the easiest process ever, and they even drove me to work!! I will never go anywhere else but The Shop #customerforlife

5

Consistently honest, conscientious service at fair rates.

Thank you so much!

- The Shop VA
5

Outstanding service. I was looking at an Audi SQ5 on the internet that was located in Richmond ( I'm 6 hours away) so I wanted an independent pre-purchase inspection conducted before making any offers to the Audi dealer. I trusted Kelly and the rest of the staff at The Shop to be me eyes and ears. I couldn't have been happier with the level and quality of service. In fact, the dealership mentioned to me that, while they were not familiar with The Shop, they had never seen a more thorough or comprehensive pre-purchase inspection before. I only wish they had a shop here in Pittsburgh. I'm headed to Richmond this weekend to pick up the car -- thanks a million, Kelly and crew!

5

The Shop performed an extremely thorough vehicle inspection of my Audi TT, complete with photographs, and gave a very explanatory description of the maintenance needed. Adi was very courteous throughout the scheduling process, Jeff accomplished the work in a very timely and professional manner, and at no time was any attempt made to ‘up-sell’ service or perform unnecessary repairs. Drop off and pick up was a very fast and efficient process, and a loaner was offered but not used. Given the quality of the service, and the three-year warranty on the work performed, I would not consider anyplace other than The Shop to perform required maintenance or repairs on my Audi.

5

5

5

Excellent, professional, timely service! Kelly was wonderful, explained the work needed. It was my second visit and Kelly and his team were friendly and gracious- I really needed gracious lately. Oh, and by the way, they washed my car that had easily 3-4 months of dirt build - up which included rims and armor all on the tires!!!!! My old mechanic of five years, three cars, and thousands of dollars in repairs never, ever washed my car. Thank you Kelly, I am a customer for life!

5

Great service with detailed information and a fair price! I Googled repair pricing and made a few calls to be sure. Best is the warranty on services rendered along with a super clean and shiny car! I could never go back to the BMW dealership for services anymore!

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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