The Shop is the ultimate BMW service provider in the Richmond area. I cannot imagine having anyone else work on my car. I have been a customer for three years. The Shop does a thorough auto analysis, they take the time to explain each service item, and then help you prioritize critical items that require immediate service. I have been very satisfied with their service. The Shop is the first auto service to call me to tell me that they were reducing my bill because some of my parts being replaced were still under warranty. I have been getting automotive service for over 40 years. I have never received this kind of call. Who does that? The Shop, that's who. My experience with The Shop makes me realize that my 7 series is The Ultimate Driving machine. Great Job Guys!
Thank you so much, David, for your terrific feedback. We believe in doing the right thing here at The Shop, and we appreciate you for sharing the good news about our work.
- The Shop VA