5

I have always taken my Z4 to The Shop, and have found the service to be excellent at a fair price. The main reason I have been a loyal customer is because I have complete trust in Kelly Shelton and his colleagues at The Shop---I know they are going to take care of my car and, unlike the BMW dealers , will not try to sell me things I don't need---it is a pleasure to do business with them.

5

Best experience I ever had was with The Shop. They are the only ones who will touch my BMW. Taking my Mercedes by there as well. Trust me on this. Thank me later.

5

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5

My experience with the team at The Shop was great. Everyone was professional and was prompt on getting the answers to my problem. Thanks to Adi,noah and Kelly

5

Excellent customer service, very knowledgeable, very transparent about repair priorities, and best pricescompared to BMW dealership. It is hard to find places that won't scam or overcharge you. Glad I found a reliable shop that Ican trust.

5

Excellent customer service, very knowledgeable, very transparent about repair priorities, and best prices compared to BMW dealership. It is hard to find places that won't scam or overcharge you. Glad I found a reliable shop that I can trust.

5

Kelly, Adi and their service staff continues to service my X5 with meticulous workmanship, a value warranty on all parts and workmanship, and an impeccable customer service rarely seen in today's automotive repair field. Thanks guys!

5

5

Great interaction and explanation of issue. Service was quick and shuttle home between service was a PLUS!!!

5

The Shop has proven to be one of the best decision I've made in my car care since switching from dealer maintenance. The entire team is professional, customer focused and top notch in my BMW repairs and service.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055