Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I am from San Antonio and was looking to purchase a car in Midlothian VA. As I learned from the past do a PPI first. I did with this company. The reviews were outstanding this leading to the trust and use of The Shop VA. The report was amazingly informative things carfax will not reveal. Fortunately for me I chose not to purchase the car. Simply said, the best investment I have made based on my trust with The Shop VA.

5

I have been looking for a reliable Indy shop for some time and past experiences with other shops and the dealership drove me to do most of my own work. However, I had an issue with my 06 E90 that I could not resolve. "The Shop" was able to get me in right away and had the problem diagnosed and repaired in no time. The best part was the detailed report outlining future work needed with photos included. Comunicating via text/email was a nice touch as I usually cannot get to my phone right away. Bottom line, I think I have found a new BMW tech for my E90, E53, and F32 as well as my wife's C300.

5

Made me feel that my machines where in the hands of people that cared and respected them as much as I do.

5

I have never experienced service as efficient as this! I am really impressed!

Thank you! We try :)

- The Shop VA
5

Customer service was excellent. Offered me options on a difficult repair. Got the work done when said it would be done. The car is running well.

5

I took my 2009 BMW to The Shop for an oil change and inquiry on a warning light for the brakes. Adi was very welcoming and explained how long the process would take, etc. The entire business including the garage part is extremely clean. The customer waiting area is stocked with everything a customer may need while they are waiting. By the cleanliness and attention to detail that I could visibly see as a customer, I knew that my car would be handled with care. They also did a comprehensive review of the car and had suggestions of other items to take care of but did not pressure me at all to get them fixed. Very honest!

5

Not your typical repair shop experience. Very comfortable and clean waiting area, shop is immaculate and well organized. Results of mechanical assessment are thoroughly summarized, clearly explained, complete with pictures of any problem areas...... and entire assessment report is emailed to customer for record keeping purposes. Repairs were timely and communications were excellent. I will be repeat customer.

5

I never leave reviews but The Shop is a difference kind of automotive repair shop. I don’t like to even call it a repair shop. They are meticulous, communicative and creative. Their work on my BMW M6 has made it a better car and they have provided me with multiple ways to make it better. They are a pleasure to work with and they have made owning my car a MUCH more pleasant experience. To me that goes beyond “repair” shop. They are THE place to take your BMW, Mini, or MB when you want it better than new.

5

Great group of guys, very accommodating and knowledgeable. I feel very confident they will take care of my cars as they have during every visit. I look forward to having more work done not just for maintenance, but also for improvements and restoration.

5

Great price. Great customer service. Great 3 year warranty. I highly recommend The Shop.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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