Your German Car Specialists

Mercedes - Audi - Mini Cooper - BMW - Sprinter

cars in the header

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I am well pleased at the professionalism that was displayed by this auto shop. I received speedy service along with the break down of what had to be addressed on my car. Financial burden is always on everyones mind no matter what bracket we find ourselves..so being upfront and honest is key to keeping my business. THE SHOP has done just that...my wife and I finally found a place that cares about my safety when Im in my vehicle. Great Service guys..thank you sooo much!!!!

5

Hands down the best shop in Richmond

5

Have had a great experience every time I've brought a car to The Shop! Customer service is fantastic and the staff is all extremely well educated but can also explain the information to you. Prices are fair for really well done work. Super happy with the experience and will definitely be going back.

5

Took my 2011 Mini Cooper S into The Shop and it was hardly running. They were extremely courteous and highly professional in attending to my needs. They said that they would call back later in the day and they did exactly that and explained what was needed to fix my car. The estimate was reasonable and I accepted it. The mini was ready on time the next day and is running beautifully. I will definitely use their services the next time I am in need. This is a class outfit right down to the bright young man who drove me home when I brought the Mini in.

5

I was not at all thrilled at the price just because I recently got my BMW less than two months ago. It is an older BMW but I bought it used and just hoped that the dealership that I bought it from sold it to me in great condition like they said they did but that was not the case and I was not expecting to pay for a starter only having it for several months. However, I am extremely satisfied with the service that I was given and I could tell that they wanted to go above and beyond to help me. They repaired several things without charging me and I am grateful for that. I do hope that I don’t have any more issues anytime soon just for my wallets sake but if I do I will be sure to bring it back to the shop!

5

Had a great first experience with Adi and the crew would recommend!!

5

Outstanding service. I was looking at an Audi SQ5 on the internet that was located in Richmond ( I'm 6 hours away) so I wanted an independent pre-purchase inspection conducted before making any offers to the Audi dealer. I trusted Kelly and the rest of the staff at The Shop to be me eyes and ears. I couldn't have been happier with the level and quality of service. In fact, the dealership mentioned to me that, while they were not familiar with The Shop, they had never seen a more thorough or comprehensive pre-purchase inspection before. I only wish they had a shop here in Pittsburgh. I'm headed to Richmond this weekend to pick up the car -- thanks a million, Kelly and crew!

5

Great group of guys, very accommodating and knowledgeable. Glad they are close to where I live. Cheers!

5

Master techs and service! Very response and accurate with issue and resolution. Highly recommended!!

4

Repair was done efficiently, communication about it was excellent. At least for this job, price was no better than at the dealership, however. I know that because I had a quote for the same work from the dealership.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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