Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I was not at all thrilled at the price just because I recently got my BMW less than two months ago. It is an older BMW but I bought it used and just hoped that the dealership that I bought it from sold it to me in great condition like they said they did but that was not the case and I was not expecting to pay for a starter only having it for several months. However, I am extremely satisfied with the service that I was given and I could tell that they wanted to go above and beyond to help me. They repaired several things without charging me and I am grateful for that. I do hope that I don’t have any more issues anytime soon just for my wallets sake but if I do I will be sure to bring it back to the shop!

Thanks for placing your trust in us, Kara. We’re happy to assist the next time you need us.

- The Shop VA
5

With two older BMW’s (‘01, ‘07), having an absolutely trustworthy, transparent and truly friendly experts to keep them in tip-top shape is a priceless blessing.

Thank you so much, Courtney. We appreciate your support.

- The Shop VA
5

The guys at The Shop know what they are doing whether you bring them an e30 or f80. I consistently send customers their way with great confidence they'll be taken care of, treated fairly, and their cars will be handled as if they were their own. A great small RVA-based business with a very talented and professional staff from front desk to the shop.

Thanks for sharing the great experience you had with our team, Kevin. We appreciate you and look forward to seeing you again. :-)

- The Shop VA
5

Excellent customer service. Always received great auto service as well.

Thanks for coming in to see us!

- The Shop VA
5

Thanks, Harry, for placing your trust in us.

- The Shop VA
5

5

I am well pleased at the professionalism that was displayed by this auto shop. I received speedy service along with the break down of what had to be addressed on my car. Financial burden is always on everyones mind no matter what bracket we find ourselves..so being upfront and honest is key to keeping my business. THE SHOP has done just that...my wife and I finally found a place that cares about my safety when Im in my vehicle. Great Service guys..thank you sooo much!!!!

Thanks for your support, Carlton. We look forward to seeing you next time.

- The Shop VA
5

Always receive professional top quality service, advice, and follow up!!! Staff is pleasant and easy to deal with.

Thanks so much for your loyalty and appreciation. See you next time. :-)

- The Shop VA
5

Just moved to Richmond and was looking for a good independent repair shop. Friend of mine recomended The Shop. Dropped off my 2014 BMW M6 for a weird intermittent electrical issue. Next day the team diagnosed and fixed the issue. They made my feel totally comforatable, kept me frequently informed, amd had the car back before the July 4th holiday. Very happy and plan on bringing my other BMWs their for any needed service.

Thanks for placing your trust in your friend and in our team, Steve. We look forward to seeing you again next time. Happy Independence Day!

- The Shop VA
5

Completed service and repair of AC and 4-wheel alignment. They also took time to show me (on the lift) two forthcoming seals/gaskets that will need replacing. Nice guys, very professional, and they stand behind their work. Satisfied Customer!

Thanks for the great review, Jamey. We appreciate you and look forward to seeing you next time.

- The Shop VA
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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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