Your German Car Specialists

Mercedes - Mini Cooper - BMW - Sprinter

cars in the header

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I received a low beam malfunction indicator on my 335xi. Kelly and his team were able to get me in the very next day, diagnose the problem, coordinate with my warranty provider, offer me a loaner BMW and get me back to good by 4pm that evening. These guys have set the bar extremely high for only being around such a short time. The entire experience was fantastic. Trust, professionalism, courtesy and product knowledge are important to any owner / enthusiast when looking for a place to take their car and these guys deliver those traits in spades. Highly recommend this shop. Thank you Kelly, Adi and staff.

5

Great customer service, very professional and honest! Kelly (owner) saw me that i broke down in the middle of the road with my kids and immediately helped me! He wasnt trying to gain a customer, but legitimately help me. Provided me with a loaner car and fixed my 08 328i amazingly. Thank you! #TheShopRVA

5

Great customer service, very professional and honest! Kelly (owner) saw me that i broke down in the middle of the road with my kids and immediately helped me! He wasnt trying to gain a customer, but legitimately help me. Provided me with a loaner car and fixed my 08 328i amazingly. Thank you! #TheShopRVA

Thank you so much! We really appreciate your kind words and are here to help if ever you may need it

- The Shop VA
5

5

5

Kelly and the crew at The Shop do great work, they're the kind of place that will always do the right thing. It's really nice to see a shop that is really raising the bar in Richmond, keep up the good work guys!

5

I brought my car to The Shop for a pre-purchase inspection and am absolutely ecstatic with the service that i received. They were able to get my vehicle in quickly and gave me an honest opinion on the status of the car before i purchased it. The staff was super friendly and very accommodating. I am so impressed with my experience at The Shop, i can't say enough good things about them and will be taking my car back to them for any future service needs. Kelly, Luke, and Adi - thank you so much!

5

Kelly and the guys at the shop did a great job fixing the breaks on my car! Professional service, great location, and an awesome space! Will definitely go back there again when I come through town.

5

Kelly and his team did a spectacular job on our Mini Cooper. The service and professionalism was top notch and they had our blue, British, button of a vehicle humming in no time. Cannot recommend The Shop highly enough!

5

These guys have some seriously mind blowing customer service! I've been picked up from my house, given a (niiiice) loaner car twice, and for services that that didn't even exceeded a day. When they're done you get a washed and vacuumed car and the confidence they did the job right. Don't take your car to the dealer!

Just noticed the terrible grammar on that review. Whoops!

- The Shop VA
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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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