Your German Car Specialists

Mercedes - Audi - Mini Cooper - BMW - Sprinter

cars in the header

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

They did a great job and very quickly. Kept me updated along the way.

Thanks Deborah!

- The Shop VA
5

What an experience! This institution is amazing. Extremely through. Awesome customer service. I will continue to recommend to all I know, who owns an exotic or foreign luxury vehicle. Thank you The Shop VA for an wonderful experience.

Alvin, thank you so much! We constantly strive to provide an exceptional experience, and are very pleased to hear that you were satisfied with yours!

- The Shop VA
5

Great place ,very knowledgeable Staff, great reporting and updates while you wait, received inspection doc while waiting with pictures. No sales pressure on findings,just recommendations "look now decide later " I will be back there because I felt better there than with the dealership

Vor, thank you so much for your kind words! We pride ourselves on our digital reporting process. Please let us know if there’s anything we can do to make your experience even better next time. See you then!

- The Shop VA
5

A knowledgable staff, fair pricing and excellent work. Had some modifications ordered and installed through them and they made everything simple and easy on my end. Looking forward to using them as my sole service provider on my BMW from now on. Thanks for all your help guys.

Thanks Daryl! Hope that new turbo feels good :)

- The Shop VA
5

I have never experienced service as efficient as this!

Thank you! We try :)

- The Shop VA
5

I used their online appointment scheduler. It was fantastic. Chose my day and time, got an email confirming my appointment. Absolute dancer! Done! They had my prepurchase inspection done in 2 hours. I was even that awful customer who needs a skelp, because I showed up on their lunch break wanting my car. No danger! Barreled on in and got my keys. We even had a natter about all the dumb stuff I wanted to do to my car for about 10 minutes. Couple hundred quid well spent. Buying with peace of mind that my nifty German car’s wheels won’t fall off at the drop of a hat, and go skytin’ off the road. Cheers boys! I’ll be back!

I love this review Kyle! Anything you and that Audi need, give us a call

- The Shop VA
5

Very thorough. Great follow up and excellent customer service.

Thanks Tyler!

- The Shop VA
5

Had my oil changed and tire rotated. My experience with the shop is that everyone I had contact with was very professional and knowledgeable. They went above and beyond answering my questions. I will use them instead of BMW dealer.

5

Great experience as a first time customer. Adi and crew did a great job on my 07 750i. James "Boomer" Harris III

Thanks so much James! We are delighted to hear you were happy with your experience :)

- The Shop VA
5

Great communication, and not pushy on repairs that are not mission critical. I plan to use The Shop as needed, and would recommend them.

Thanks Tom! Let us know if you ever need anything

- The Shop VA
Schedule An Appointment
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call The Shop VA (804) 840-3055 For Assistance.