5

5

5

Kelly and the crew at The Shop do great work, they're the kind of place that will always do the right thing. It's really nice to see a shop that is really raising the bar in Richmond, keep up the good work guys!

5

Brought my girlfriends mini in last week after getting an appraisal from the mini dealership in the west end. Not only were the guys at The Shop professional, they were honest. I paid to have the spark plugs changed out and do a standard oil change- the mini dealer wanted to flush my radiator, recharge the A/C and change the spark plugs. Ridiculous. Big thanks to The Shop for keeping it real!!

5

These guys are incredible. I've worked in dealerships before and these guys charge you appropriately for the work done and are incredibly knowledgable. They are extremely cost effective because you know it will get done right. If you own a BMW or Mercedes, this is the only place you should be taking your vehicle.

5

Kelly and his team do an amazing job. The work is outstanding and FAST. I have taken my 96' e36 in to them for major and minor work. Prices and work are fair and honest. I will never go to another dealer or shop after coming here. If you have a passion for driving a well maintained BMW, take it to them. They will treat you right.

5

Took my baby to "The Shop" to have her center carrier bearing replaced. The cost was extremely reasonable. Guys seem really passionate about customer service and BMWs. Even gave me a goodie bag with bottle opener and a koozie for my cold ones. Very satisfied with leaving with a clean car and a smile on my face.

Thank you so much for the kind words! We would love to help you out with any other services you need down the road. Just don't lower that car much more or we won't be able to get you on the lifts!

- The Shop VA
5

I've got an older 5 series that my wife drives, and she had been complaining about a transmission light and some grinding in the rear end for a while. Finally I decided to get it looked at. I found The Shop because of their signage on Midlothian turnpike. They were able to get my car in the next day and quickly diagnosed the issue for me. I spoke with Kelly, who broke down the costs and explained them very clearly. I felt comfortable with them working on my car and didn't feel like I was being taken advantage of. By the end of the day, the car was ready! No issues, and they even cleaned it up for me. I am very pleased with the customer service and work they did. I will definitely bring my wifes car back and any other BMW we buy down the road. A+ Guys

5

I brought my car into The Shop for a brake job, not only did they fix the issue that I came in for, but they also figured out an issue with my AC that had been plaguing other shops and myself all sumer. They took great care of me, my car, and even washed it before presenting it back to me. Very impressed. Definitely taking my car back to them for everything in the future.

5

These guys are the real deal. They got the vibration fixed for me in a very reasonable time. It ended up being control arms. I'm very happy with the way my car is driving now. If you are looking for honest and up front guys to work on your BMW, check The Shop out.

Schedule An Appoinment
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055