Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I greatly appreciate The Shop for MB & BMW vehicles because every person with whom you interact is a “car” person - they know your car & they work to get things right - they don’t live on a clock. They are not cheap, but I believe fairly priced. They are very responsive, always telling the truth as they see it - no tricks. If you want high quality individual attention, try The Shop.

5

I was able to make an appointment and have my car serviced the next day. Parts had to be ordered. Parts were ordered and The car was ready for pickup the next day.

4

I found their services to be very responsive and competent.

5

The Shop has seasoned professionals that know Minis. They use modern communication technology, but also put a sticker in the window when the next service is due. I choose The Shop over the dealer.

5

I’ve had my Mercedes serviced at The Shop for a few years now and have never been disappointed! They are a well organized, professional, and knowledgeable team! Definitely the “go to” for Benz & BMW owners! Thanks Guys!😊

5

I only drive Mercedes Benz and I trust the shop more than the dealers out stand work and customer service for years.

5

I tried The Shop VA after four previous shops could not diagnose a front end noise issue with my Mercedes. Not only did they find the noise and repair it, they also found other issues that would probably have cost me more to repair when they eventually failed. The work estimate presentation is thorough and the pricing is accurate. Customer service is Excellent. I highly recommend The Shop VA.

5

Went to The Shop after researching a tuner/maintenance shop in the area. Let me say that this shop is full service and knows what they are doing. Sent a complete diagnostic of my issue along with everything else to check out with my vehicle. The emailed details link of the car items with pictures and descriptions were amazing. Great, honest pricing and quick turnaround. They have gained a new customer. Thanks again!

5

Great guys, a little costly but if you want it done right and great work, price is not a factor.

5

I was 160 miles from Richmond with 2 warning lights. Talked with Adi and he explained the possible problems. Made it into Richmond and dropped the car by The Shop. Car also needed state inspection. The Shop gave me a thorough list of needed repairs. One part needed was on backorder due to Covid with a long lead time. Adi did some investigation and found a non OEM part that could be used in place (same manufacturer) and cut several weeks of waiting for part . I have found the Shop's repair pricing to be better than dealers and so far good mechanical work.

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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