Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

Kelly and his team are the best in the region. Professional and quality work every time...all work is backed by their own guarantee! I never hesitate recommending The Shop! Kudos!

Wow, Chris! Thank you for the wonderful words and your continued business!

- The Shop VA
5

They have a very interesting way of doing inspection reports that I have never seen at a shop. A detailed report (with pictures!!) was sent directly to my phone so I could look at it at any time. Very good value as well. Keep up the good work!

5

5

Some of the friendliest people I've had the pleasure of working with. I brought my 2013 535i in for a valve cover gasket, oil cooler/housing gasket, drive belt/tensioner, and differential bushing replacement, and they had it done in about 48 hours! They gave me a nice Jetta to use and even cleaned the car for me! After having some terrible experiences at another, WAY overpriced shop (*cough* Bimmer Rescue *cough*), it was SO refreshing to work with Adi and his team. Prices are fair, service is excellent, and there was no pressure to add services I did not need. Knowing about cars myself, I was not too worried about that happening, but many of my friends don't know an engine from an alternator, and I will not hesitate to send them to Adi! Thank you guys for such a great experience, and I hope to work with you on upgrading the performance of my BMW in the near future!

5

5

Cannot recommend this place highly enough. Took in my 2009 335i xdrive (140k miles) for a blown coolant hose, but I also had other things that needed to be evaluated that I've been waiting to deal with. I do all of my own maintenance and minor repairs, but needed their experience and hands for the work that needed to be done. After a (far more thorough than expected) eval of my car, they gave me an itemized list of recommendations, organized by urgency, with itemized prices. They also called my warranty company and settled some of the payment. I had a great conversation with Kelly where he answered all of my questions, and provided his personal experience and input on the repairs. I ended up have the coolant hose and fitting replaced as well as my leaking oil filter housing gasket along with belt and tensioner. The car is running beautifully now. Will definitely return when I need more work done!

5

5

I never leave reviews but The Shop is a difference kind of automotive repair shop. I don’t like to even call it a repair shop. They are meticulous, communicative and creative. Their work on my BMW M6 has made it a better car and they have provided me with multiple ways to make it better. They are a pleasure to work with and they have made owning my car a MUCH more pleasant experience. To me that goes beyond “repair” shop. They are THE place to take your BMW, Mini, or MB when you want it better than new. This is a follow-up to the above. These guys just keep getting better and better. Meticulous is the best way to describe their service. My car has 50K on it and these guys make it feel and drive better every time it gets serviced. I drive 75 miles each way to have these guys do my service and every time I am impressed with their attention to detail and thoughtful care that my car receives. Their pricing is very fair and their communication is top notch. Customer for life. In fact, their service of BMW, MB or Mini will prevent me from buying any other car brand than these three. They are that good. Update: Yet again, The Shop has exceeded my expectations. Charging problem for battery with some inconsistent readings and warnings lights methodically tracked down and cured. Done and checked. Car is returned running better than ever. Customer for life. Always honest and fair.

Wow Marc, thank you so much! We really love hearing you're happy with the service and experience with us!

- The Shop VA
5

5

Very professional and top-notch service. I will never go back to the BMW dealership from now on. The Shop is my new go-to for all my car repair needs.

Schedule An Appointment
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call The Shop VA (804) 840-3055 For Assistance.