Your German Car Specialists

Mercedes - Mini Cooper - BMW - Sprinter

cars in the header

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

5

I have never experienced service as efficient as this! I am really impressed!

Thank you! We try :)

- The Shop VA
5

Customer service was excellent. Offered me options on a difficult repair. Got the work done when said it would be done. The car is running well.

5

I took my 2009 BMW to The Shop for an oil change and inquiry on a warning light for the brakes. Adi was very welcoming and explained how long the process would take, etc. The entire business including the garage part is extremely clean. The customer waiting area is stocked with everything a customer may need while they are waiting. By the cleanliness and attention to detail that I could visibly see as a customer, I knew that my car would be handled with care. They also did a comprehensive review of the car and had suggestions of other items to take care of but did not pressure me at all to get them fixed. Very honest!

5

Not your typical repair shop experience. Very comfortable and clean waiting area, shop is immaculate and well organized. Results of mechanical assessment are thoroughly summarized, clearly explained, complete with pictures of any problem areas...... and entire assessment report is emailed to customer for record keeping purposes. Repairs were timely and communications were excellent. I will be repeat customer.

5

I never leave reviews but The Shop is a difference kind of automotive repair shop. I don’t like to even call it a repair shop. They are meticulous, communicative and creative. Their work on my BMW M6 has made it a better car and they have provided me with multiple ways to make it better. They are a pleasure to work with and they have made owning my car a MUCH more pleasant experience. To me that goes beyond “repair” shop. They are THE place to take your BMW, Mini, or MB when you want it better than new.

5

Great group of guys, very accommodating and knowledgeable. I feel very confident they will take care of my cars as they have during every visit. I look forward to having more work done not just for maintenance, but also for improvements and restoration.

5

Great price. Great customer service. Great 3 year warranty. I highly recommend The Shop.

5

I'm a DIY'er for most of my vehicles maintenance; but there have been a few cases when I have had to rely on the professionals. The shop has always provided me with superb service and the professionalism displayed has always been outstanding. Most honest and reliable shop out in Virginia!

5

Fast, reliable and very easy to deal with.

5

Great bunch of folks! Extremely reasonable and professional!

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8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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