Mercedes-Benz Service & Repair done right.
Courtesy Pick up and Drop off.



Beyond simply loaner cars, The Shop offers a pickup & dropoff service throughout Richmond. We'll pick up your Mercedes-Benz at your office or home and return it when the job is done


Our Warranty

We offer a 3-year/36,000-mile warranty on all parts and labor. You'll take comfort in knowing that we stand behind our work.


Skilled Technicians

Why take chances with your Mercedes-Benz? Our factory-trained, Certified-Master Technicians use the best tools in the industry to keep your vehicle in excellent shape.


Need Service?

At the end of your Mercedes-Benz Factory Warranty, you might be left asking yourself, "What now?" The Shop is here to keep your Mercedes-Benz running at peak performance. Our services include:

  • Factory-Recommended Service
  • Pre-Purchase Inspection
  • Diagnostic Service
  • General & Advanced Mercedes-Benz Repair
  • And much, much more.

End-to-End Transparency

From the moment you arrive at The Shop, we make it our mission to keep you informed. Our Digital Diagnostic Report gives you a comprehensive profile of your vehicle’s performance. Proper preventative maintenance through The Shop will protect your investment and keep your Mercedes-Benz in excellent condition for years to come.


Client Experience

At The Shop, our clients’ experience is our #1 priority. When you bring your Mercedes-Benz to The Shop, here are three things you can always expect:

  1. Only a Master-Level Technician will service your vehicle.
  2. We stand behind our work 100%.
  3. We won't sell you something you don't need.

Have questions about our service? Give us a call today!

What people are saying...


“What an experience! Extremely thorough. Awesome customer service. I will continue to recommend to all I know, who owns an exotic or foreign luxury vehicle.”


“I don’t typically leave reviews, but I’ve been so impressed with the service I received here and the entire process. Caring, honest, detail-oriented, and efficient service from start to finish.”


“Service was speedy, professional, and transparent. I’ve never had this experience with mechanics. Their location was also clean, sleek, and welcoming.”

We Are Open

During these turbulent times, we are remaining business as usual. You can check out our response here.

Make an Appointment Online

Schedule An Appointment
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055
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