Richmond Auto Repair
SUPERIOR CUSTOMER SERVICE BMW / Mini Cooper / Mercedes-Benz specialists


“Kelly and team...major kudos to awesome quality workmanship and customer experience, all the way down to The Shop goody bag and car detail- nice touch! Great bimmer experience...highly recommended!”

Chris Turpin

“Very professional service; felt instantly I could trust they would take care of car and they did that. I had the same problem for over a year going back in forth to different BMW services and never getting the issue fixed. The most obvious thing needed to be corrected and if this was done initially from other service shops I would have saved at least $5K!!!! Thank you!”

Monique Marie Layne

“The guys did great work! Took care of me and my car...treated us like long time friends...Finally someone that cares about my car as much as I do! I will be using TheShop exclusively for all future services.”

Ryan Stan

New (to me) car with a few (!) issues, and wouldn't take it anywhere else. Top notch work, with great people who are willing to take the time to explain/ show/ prioritize the work needed. Reasonable prices, but work they warranty and stand behind. AND they won't try to push you to do work that doesn't need to be done. (Ladies, I'm sure you're familiar with places who do this!) Cannot say enough good things- if you have a BMW, Mini, or Mercedes, this is the place to go!

12/30/2016Woodfin Bennett Cindy
the shop

Richmond German Auto Repair

“The Shop” was an idea conceived by Kelly Shelton, a BMW Technician by trade, and a true German Automobile enthusiast at heart. The idea was to create an experience and level of service, exceeding that of the dealership, and providing a much better value. After Kelly received a Bachelors Degree in Business, he reverted his attention to the shop he had planned on opening years before. A few short years after his graduation, his dream of “The Shop” came into fruition.

The Shop opened for business in September of 2014 to help BMW, Mini Cooper, and Mercedes-Benz Customers in the Richmond, VA area with every type of service need their car may require.

Schedule an appointment

We pride ourselves on the quality of workmanship we provide to every car that comes through the door. With every visit to The Shop, you will receive a complementary safety inspection of the vehicle, no matter what. This ensures that when you leave here, you have a safe, properly examined car. Our methodology here is different than a lot of other shops. Instead of just fixing a problem when a problem arises, we strongly encourage our customers to do the maintenance to prevent those issues. Our goal is to see you and your car safely on the road for over 200,000 miles. With proper maintenance, this is easily achievable.
bosch card

We Accept
Bosch Credit Cards

We provide routine and mileage based services for BMW, MINI, and Mercedes-Benz as recommended by the manufacturer. We also excel in…

Diagnostics - Programming - Engine Repair
Transmission Repair - Brakes - A/C and Heating Systems
Suspension - Electrical Systems - Tires - Entertainment and body modules

loaner cars

Loaner Cars

courtesy available

Courtesy Shuttle

towing service

Towing Service

Make an Appointment Online

Please note that the date and time you requested may not be available.
We will contact you to confirm your actual appointment details.